Diploma in Retail Management

Overview

The Diploma in Retail Management (ODL) develops practical, industry-relevant skills for today’s evolving retail sector. With flexible online learning and 100% coursework-based assessment, students can study anytime, anywhere while developing knowledge across retail operations, merchandising, consumer behaviour, digital marketing and omni-channel retail.

What You Will Learn

  • Understand the fundamentals of retail management and store operations 
  • Apply merchandising and inventory management principles 
  • Understand consumer behaviour and changing customer needs 
  • Develop knowledge of supply chain and retail operations 
  • Apply digital marketing strategies within a retail environment 
  • Understand omni-channel retail strategies across physical and digital channels 
  • Develop management, communication and decision-making skills 
  • Build entrepreneurial skills for managing or developing a retail business 
Course Structure
  • Programme Structure 
  • Business Communication 
  • Principles of Marketing 
  • Principles of Management 
  • Introduction to Retail Management 
  • Penghayatan Etika dan Peradaban 
  • Introduction to Economics 
  • Introduction to Accounting 
  • Merchandising and Inventory Management 
  • Introduction to Finance 
  • Bahasa Kebangsaan A / Thinking Skills 
  • Principles of Supply Chain Management 
  • Consumer Behaviour 
  • Kursus Integriti dan Anti-Rasuah (KIAR) 
  • Operations Management 
  • Organizational Behaviour 
  • Social Media and Digital Marketing 
  • Management Information Systems 
  • Malaysian Economy 
  • Global Strategic Management 
  • Human Resource Management 
  • Retail Store Management 
  • Business Ethics 
  • Omni-Channel Retail Strategies 
  • Entrepreneurship 
Entry Requirements

Meet any of the following entry requirements to kick-start your Diploma journey.

  • A pass in SPM with a minimum of three (3) credits in any subject/equivalent; or 
  • Unified Examination Certificate (UEC) – Pass with a minimum of 3Bs; or 
  • O-Level – Pass with a minimum of 3 credits; or 
  • Sijil Kemahiran Malaysia (SKM) at least Tahap 3 to pursue a Diploma in the same field; or 
  • A Certificate (Level 3, MQF) in the related field with at least a CGPA of 2.00; or 
  • Other equivalent qualifications recognised by the Malaysian Government. 
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Study Mode

This programme is delivered through flexible online learning.

You can:

  • Access learning materials anytime 
  • Study at your own pace 
  • Submit assignments online 
  • Study anywhere, anytime 
  • Complete your programme through 100% coursework with no exams 
Career Opportunities
  • Career Opportunities 
  • Retail Executive 
  • Retail Operations Executive 
  • Store Supervisor 
  • Assistant Store Manager 
  • Merchandising Executive 
  • Inventory Executive 
  • Sales Executive 
  • Customer Service Executive 
  • E-Commerce Executive 
  • Digital Marketing Executive 
  • Supply Chain / Logistics Executive 
  • Retail Entrepreneur / Business Owner 

Fees

Our affordable fees open doors to quality education, giving everyone the opportunity to gain in-demand skills without financial barriers.

Registration Fee: RM 500.00 (non-refundable)

Pay Later

Pay end of the 12ᵗʰ month
(RM 5,999)

Pay end of the 24ᵗʰ month
(RM 5,999)

Pay As You Go

RM399

Monthly instalment
(RM 399 X 25 months)

Pay Now

RM 7,999

Upfront Payment

Financing Your Study

  • Cash Payment (one-off full payment or monthly instalment)
  • KWSP/EPF
  • Auto-Debit
  • Bank Loan
  • Company Sponsorship

Course Approval

This Diploma is approved by the Malaysian Qualifications Agency (MQA) and the Ministry of Higher Education (MOHE).

Download your course guide

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Ready to take the next step?

Apply for the diploma programme now or speak to our advisor for guidance.