Current students · Access your LMS, results and fee payments in one place

Current students · LMS & fees

Diploma in Retail
Management (ODL)

Build practical skills for today’s evolving retail sector, from store operations and customer experience to merchandising and business management. Study flexibly online while preparing for opportunities across the retail industry.

MQA Accreditation

(N-DL/0415/4/0060)(08/2031)(MQA/PA 19212)

2 Years

Open & Distance Learning, fully online

3 Intakes a Year

January, May & September

100% Coursework

No final exams, study at your own pace

English

Language of instruction

About the Programme

Skills for Today’s Retail Industry

The Diploma in Retail Management (ODL) develops practical knowledge across retail operations, merchandising, customer behaviour and business management.

You will explore how retail businesses attract customers, manage day-to-day operations and respond to changing consumer needs across both physical and digital retail environments.

Designed for flexible online study, the programme allows you to continue working while developing skills for a career in the retail sector.

Studying online on a laptop

Entry Requirement

A pass in SPM with a minimum of three (3) credits in any subject, or equivalent.

Programme Structure

What You Will Learn

Build practical knowledge across retail, business and management while developing skills for a fast-changing consumer environment.

Core Retail & Business Subjects

01
Business Communication
02
Principles of Marketing
03
Principles of Management
04
Introduction to Retail Management
05
Introduction to Economics
06
Introduction to Accounting
07
Merchandising and Inventory Management
08
Introduction to Finance
09
Principles of Supply Chain Management
10
Consumer Behaviour
11
Operations Management
12
Organisational Behaviour
13
Social Media and Digital Marketing
14
Management Information Systems
15
Global Strategic Management
16
Human Resource Management
17
Retail Store Management
18
Business Ethics
19
Omni-Channel Retail Strategies
20
Entrepreneurship

Applied Learning

Apply retail and business concepts through coursework that develops practical skills in customer experience, merchandising, operations and decision-making.

Compulsory (MPU) Subjects

Career Pathways

Where This Diploma Can Take You

Develop versatile retail and business skills that can support opportunities across store operations, merchandising, sales, customer experience and retail management.

Retail Executive
Retail Operations Executive
Store Supervisor
Assistant Store Manager
Merchandising Executive
Inventory Executive
Sales Executive
Customer Service Executive
E-Commerce Executive
Digital Marketing Executive
Supply Chain / Logistics Executive
Retail Entrepreneur / Business Owner

Course Fees

Explore the programme fees and available payment options to find a study plan that works for you.

FAQ

Frequently Asked Questions

Still have questions? Here are some quick answers about the Diploma in Retail Management (ODL).

Yes. The programme is accredited by MQA.

No. The programme is assessed through 100% coursework.

The programme takes approximately 2 years to complete.

A pass in SPM with a minimum of 3 credits in any subject, or equivalent.

Yes. The flexible online format is designed to fit around work commitments.

The programme is conducted in English.

Intakes are available in January, May and September.

View our Course Fees for the latest fees and payment options.

Take the Next Step in Your Retail Career

Build practical retail and business skills through flexible online learning designed around your work and commitments.

Enquire Now

Talk to an Advisor

Leave your details and our team will get in touch with you within one working day.

Loading form…
Prefer to chat? WhatsApp an advisor
Free Programme Brochure

Download Your Brochure

Get the full programme details, including subjects, entry requirements and fees. Fill in your details and your download starts right away.

Your brochure is ready

Thank you. Download your brochure below. An admissions advisor may contact you to help with any questions.

Have a question? WhatsApp an advisor
Course Fees

Flexible Ways to Pay

Our affordable fees open doors to quality education, giving everyone the opportunity to gain in-demand skills without financial barriers.

Registration Fee
RM500 (non-refundable)
Pay As You Go
RM399
per month
Monthly instalment · RM399 × 25 months
Pay Now
RM7,999
one-off payment
Full programme fee paid upfront
Financing Your Study